Desert Water Agency doubles water bill assistance

Coachella Valley residents who have been financially impacted by the COVID-19 pandemic and struggling to pay their water bills can now get assistance from the Desert Water Agency (DWA).

Earlier this month, DWA announced it will increase its Help2Others water bill assistance from $100 a year to $200 a year effective immediately. The average delinquency is around $400 so the credit will help customers make significant progress on getting paid up. The $200 credit is roughly 20% of DWA’s average customer’s water cost over a year.

More than $10,000 in water bill credits have been issued over the past 12 months according to DWA.

“Our hope is that even more people who are behind, or just need a boost to make ends meet, will take advantage of the increased assistance,” said DWA Board President Kristin Bloomer. “As a government agency, our job is to serve the community and this fund is a great example of that work.”

DWA customers can apply for the credit by going to www.dwa.org/h2o. Customers can also set up payment plans by contacting DWA at 760-323-4971 ext. 129.

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