Moulton Niguel completes smart meter upgrades

Moulton Niguel Water District announced they have completed a multi-million-dollar systemwide overhaul of its meter infrastructure, which involved upgrading every customer’s traditional meter with smart meter technology. With this meter upgrade, customers will have access to more frequent and detailed information about their water consumption, including access to hourly water usage and leak alerts.

“If the meter’s running continuously during the middle of the night,” explains Moulton Niguel Board President Brian S. Probolsky, “we can send customers a notification of a suspected leak. With smart meters, customers can respond immediately to avoid damaging leaks, costly bills, and wasted water.”

During a two-year pilot program, Moulton Niguel staff analyzed millions of hours of water usage data for 10,800 customers. That data helped the District provide customers with leak alert notifications whenever there was unusual water activity – a service that wasn’t possible with traditional meters.

“Instead of waiting for your bill to arrive to find out you have an issue, smart meters provide our customers with near real time actionable information to identify and fix costly problems,” said Moulton Niguel Board Vice President Duane D. Cave.

The project was made possible with more than $2 million in federal grants from the Bureau of Reclamation and is expected to conserve 500 million gallons of water per year.

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