California Water News Daily Your Source For Water News in California
San Jose Water has received funds from the California Water and Wastewater Arrearage Payment Program. Funded by the American Rescue Plan Act, the funds are intended to help support customers who experienced financial hardship due to COVID-19, and were unable to pay their water bills from March 4, 2020 to June 15, 2021.
Last year, San Jose Water requested $9.7 million in relief for customers within its service area. The full amount was received in early February 2022. The company said it will credit customer accounts shortly and for customers to watch for notifications by mail and will see the credit reflected on their bills.
“We know that COVID-19 led to a very difficult time for many of our customers — both financially and personally. We are pleased to be able to help those in need,” said Andy Gere, President and COO. “We greatly appreciate the efforts of the California Legislature and Governor Newsom in establishing this important program, along with the State Water Resources Control Board for administering it. Our goal remains to support our customers and to assist them through this unprecedented time.”
For customers with past due balances beyond June 15, 2021, San Jose Water offers flexible, interest-free payment plans. The Company also offers a Water Rate Assistance Program (WRAP) which provides a discount to customers that qualify.
