By 2025, residents across California will be required to have water meters installed on their homes as a means of tracking water usage. While water meters are the norm in Southern California, residents in the Central Valley and Sacramento area are seeing them installed on homes for the first time.
Some water agencies have seen resident resistance. Customers like having a flat rate.
“We have a lot of complaints, actually,” Mary Fletcher, Cal Water construction superintendent, told the Bakersfield Californian. “It’s slow going, getting the customers to buy in and not harass us when we’re out there. They don’t realize it’s not a Cal Water initiative, it’s a government mandate.”
According to some agencies, residents are concerned about the price. Because homeowners have had a meter – a way of gauging how much water their family was using – sticker shock begins to set in.
“That’s one of the first things, if you’re going to manage your water use you’ve got to be able to measure it. That goes for the water company but that also goes for the customer,” Van Grayer, general manager for Vaughn Water Company, told the Bakersfield Californian.