City of LA – LADWP CARES Utility Grant Program Opens to Residents

By on October 29, 2020

Los Angeles Department of Water and Power (LADWP) has announced a new grant program that provides Los Angeles City residents with a one-time grant of up to $500 who have been financially impacted through the loss of their job or who have otherwise experienced income loss in their household due to the COVID-19 pandemic.

The City of LA – LADWP CARES Utility Grant Program was made possible through federal CARES Act funding received by the City to assist struggling low-income Angelenos with utility costs.

“Our low-wage workers continue to suffer in silence,” said Council President Martinez. “They are the first to put themselves and their families at risk through their essential work. I am unapologetically dedicated during this pandemic to help them get whatever resources they need to hang on and stay in their homes. While this utility relief program helps us meet that goal, we absolutely need additional federal assistance and relief moving forward.”

To be eligible for the grant, residents must meet the household income eligibility requirements and be able to provide documentation to demonstrate they were financially impacted by the COVID-19 Pandemic.

Eligible COVID-19 financial impacts include, but are not limited to:

  • Workplace closure or reduced hours due to COVID-19, including layoff, termination, loss of working hours.
  • Business closure or other economic impacts of COVID-19.
  • Sickness with COVID-19 or caring for a household or family member who is sick with COVID-19.
  • Medical costs for you or a household member who is ill with COVID-19.
  • Extraordinary out-of-pocket childcare expenses due to school closures.

“As a department, we stopped all shutoffs of water and power service at the very beginning of the pandemic so that no customer goes without vital services. We also stretched out our payment plans so that customers have much longer to pay their account balance without penalties,” said Martin L. Adams, LADWP General Manager and Chief Engineer. “Providing assistance through the CARES grant on behalf of the City is another way we hope to give our customers some relief as they face unprecedented challenges.”

Grant applications will be accepted online through LADWP’s MyAccount customer portal between November 2 – 15th. If the number of eligible applicants exceed the available funding, awardees will be selected randomly, with priority given to existing LADWP assistance program participants.

Grant Program Income Limits

Applicants who are not currently enrolled in LADWP’s assistance programs but who meet the income requirement and the City of LA – LADWP CARES Utility Grant Program guidelines are encouraged to visit www.ladwp.com//UtilityCARES and review all program and eligibility requirements.

Grant award checks will be mailed by December 30, 2020. The utility assistance grant is meant to help residents with costs associated with their gas service; cellular phone; wi-fi; and internet and cable television service.

Recipients are encouraged to cash or deposit the grant check immediately because replacement checks cannot be replaced or reissued under the grant funding guidelines.