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City of LA – LADWP CARES Utility Grant Program Opens to Residents

Los Angeles Department of Water and Power (LADWP) has announced a new grant program that provides Los Angeles City residents with a one-time grant of up to $500 who have been financially impacted through the loss of their job or who have otherwise experienced income loss in their household due to the COVID-19 pandemic.

The City of LA – LADWP CARES Utility Grant Program was made possible through federal CARES Act funding received by the City to assist struggling low-income Angelenos with utility costs.

“Our low-wage workers continue to suffer in silence,” said Council President Martinez. “They are the first to put themselves and their families at risk through their essential work. I am unapologetically dedicated during this pandemic to help them get whatever resources they need to hang on and stay in their homes. While this utility relief program helps us meet that goal, we absolutely need additional federal assistance and relief moving forward.”

To be eligible for the grant, residents must meet the household income eligibility requirements and be able to provide documentation to demonstrate they were financially impacted by the COVID-19 Pandemic.

Eligible COVID-19 financial impacts include, but are not limited to:

  • Workplace closure or reduced hours due to COVID-19, including layoff, termination, loss of working hours.
  • Business closure or other economic impacts of COVID-19.
  • Sickness with COVID-19 or caring for a household or family member who is sick with COVID-19.
  • Medical costs for you or a household member who is ill with COVID-19.
  • Extraordinary out-of-pocket childcare expenses due to school closures.

“As a department, we stopped all shutoffs of water and power service at the very beginning of the pandemic so that no customer goes without vital services. We also stretched out our payment plans so that customers have much longer to pay their account balance without penalties,” said Martin L. Adams, LADWP General Manager and Chief Engineer. “Providing assistance through the CARES grant on behalf of the City is another way we hope to give our customers some relief as they face unprecedented challenges.”

Grant applications will be accepted online through LADWP’s MyAccount customer portal between November 2 – 15th. If the number of eligible applicants exceed the available funding, awardees will be selected randomly, with priority given to existing LADWP assistance program participants.

Grant Program Income Limits

Applicants who are not currently enrolled in LADWP’s assistance programs but who meet the income requirement and the City of LA – LADWP CARES Utility Grant Program guidelines are encouraged to visit and review all program and eligibility requirements.

Grant award checks will be mailed by December 30, 2020. The utility assistance grant is meant to help residents with costs associated with their gas service; cellular phone; wi-fi; and internet and cable television service.

Recipients are encouraged to cash or deposit the grant check immediately because replacement checks cannot be replaced or reissued under the grant funding guidelines.

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  1. I would like to apply for the $500.00 grant, because I have been impacted by Covid 19. I am a struggling low-income person trying to make ends meet each and everyday. I would appreciate any help I can get . I will soon be 65 in Feb, I am trying to keep my bills up to date, since covid 19 came along I had to use some of my bill money that I paid the bills with to buy face masks and some other things I needed to protect me from covid 19.

  2. How do i sign up for the program

    • California Water News Daily

      Please reach out to LADWP for the program. At the time of publication (10/29/20), applicants were being accepted online through LADWP’s MyAccount customer portal between November 2 – 15th.

      • Hello is this grant still available?! I need help paying for my bills dude to getting covid and not being able to work. If it is still available please send me the website so I can apply. Thank you!

  3. Hello, are there any new grant programs available at this time? And if so where can I apply, I just found out about the Covid-19 one time payment by another family member. Please forward me any information to my email.

  4. MacArthur Thomas

    I Summit’s a application last year in October and never gotten anything I have a conformation number also

  5. Hello, I am wondering if the grants are still available or if this program is over. This is the first I’ve heard of it. I am a 68 yr old semi- retired person, that had side jobs driving, until the company started transporting Covid positive clients. I can’t transport those clients as I am at high risk. Please advise.
    Thank you.

  6. I would like to apply for the grand could you let me know what website I need to go to

  7. I would like to apply, my whole house was impacted , Thanks in advance

  8. How do I apply for the grant my family got impacted by covid . My wife had covid and was unable to apply for unemployment! Also the rest of my did as well

  9. I would like to apply to get my DWP paid off I’m not working haven’t worked since December 22nd and won’t be receiving any unemployment until mid February and that will only be $111 a week and that barely pay my phone bill and car insurance and cable please can you help me I heard about the Grant on 102.3 saying you guys pay the whole bill with some kind of grant you guys got

  10. I heard on 102.3 that this program pays your DWP bill I am out of work and have no income at this time I lost my job due to getting sick can you help me

  11. I am experiencing financial hardship with my business I have been calling and the recorder is on saying go to I need assistance with paying my bill that’s past due due to COVID-19 for my business being close
    thank you so much I will wait on a response or reply

    • California Water News Daily

      Please contact Los Angeles Department of Water and Power. We report on water news in California and are not affiliated with the agencies we report on.

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